FAQs

Why should I buy your soap? 

We are very proud of our products and think there are quite a few reasons to buy our soap. In fact we have written a list for you: 

  • Our soaps are free from the synthetics, chemicals and fillers that are often found in mass produced bars. 
  • We retain the moisturising glycerine that is often removed from massed produced soap. 
  • We also 'superfat' our soaps with Macadamia or Avocado oil. Superfat means that we ensure there is a percentage of free floating oils left in each bar of soap to nourish your skin. 
  • We do not use palm oil in any of our soaps. So you can rest easy that we are not harming orangutans.
  • Handmade bars of of soap have a much lower carbon footprint than liquid soaps and cleansers, which is great news for the environment. 
  • We use high quality ingredients that are great for your skin and well being, such as plant oils, essential oils, clays, botanical extracts and exfoliants. 
  • We do not test on animals and purchase our base ingredients from cruelty free suppliers. 
  • When you buy our soap you are not only supporting a small and passionate South Australian business, but you are also supporting all of the other small Australian and South Australian businesses that help us. For example, small oil producers (macadamia, olive oil and avocado), printers, graphic designers, market organisers and raw ingredient suppliers.

Do you use palm oil in your soaps? 

Absolutely not. All of our soaps are palm oil free.


Do you use animal tallow in your soaps. 

No we only use plant oils and butters in our soaps.


I have used soap before and it dried out my skin

While everyone's skin is different, we think you will be surprised when you try our soap. Handmade natural soap is an entirely different product to most mass produced bars. Our soaps are made from natural and nourishing ingredients that are gentle on the skin. We also always superfat our soap with Macadamia or Avocado oils. This means that we calculate our ingredients to ensure that there are free floating oils remaining in each bar of soap. These free floating oils are absorbed into the skin offering extra moisture.


Are you soaps suitable for vegans? 

While the majority of our soaps are suitable for vegans, our Ligurian Honey, Oatmeal and Lavender bar does contain honey.


I am worried about products containing SLS, parabens, sulphates, detergents and PEGS. Do your products contain any of these? 

No! All of our soaps are free from these additives. We are passionate about using high quality, natural ingredients that are good for your skin.


Your ingredient list says that your soaps contain 'sodium hydroxide'. Why do you use this? 

Sodium hydroxide is an essential ingredient for making handmade soap. In fact real handcrafted soap cannot be made without it!  To create our soap we mix sodium hydroxide with water to create a solution known as 'lye'. This is then mixed with our chosen oils and clays and put through our heating process, during which the lye and oils go through a chemical reaction known as 'saponification.' In simple terms, the saponification process turns all of the ingredients into soap.  

Our soap is ready to go into the moulds when the saponification process is complete and no sodium hydroxide remains. So how do we know when our soap has saponified? We can tell when our soap has finished going through the necessary reactions by its appearance. We then confirm the soap is ready by completing a pH test. We always ph test all of our soaps to ensure they are the perfect pH for the skin, so you can be assured there is no sodium hydroxide in our finished bars.  Once our soap has been transferred to the moulds, we set them aside to cure anywhere from 4 to 12 weeks depending on the ingredients. Allowing the bars to rest (or cure) for a few weeks or months results in a harder, milder and longer lasting bar of soap.   

Some soap makers choose to omit sodium hydroxide on their product label by instead putting 'saponified oil.'  Saponified refers to the the oil once it has mixed with the sodium hydroxide and gone through the chemical reaction that creates soap.  We have chosen to list sodium hydroxide separately on our product list because we strongly believe that buyers have the right to a clear and accurate ingredient list. 

We are always happy to answer any questions you might have about sodium hydroxide or any other ingredients in our goodies, so feel free to send us a message via the Contact page.


Why does your soap have so many air bubbles and bumps?

The look of our soaps is all down to the process we use to create them. We decided in the early days of ME-MO that the ingredients were hands down the most important part of making our soap.  To this end we researched the methods for creating soap that was the most gentle on essential oils and botanical extracts, minimising any degradation of their benefits to the skin. After much consideration and experimentation we have happily settled on the hot process method of soap making.  

The hot process method involves adding all of the skin loving goodies once the soap has gone through the saponification process. This means that the by the time we add our extracts and essential oils the soap is the perfect pH for the skin and super mild.  Other soap making processes such as 'cold process' soaping (the most commonly used method) involves adding the delicate oils and extracts at the start of the soap making process. Meaning that they are mixed with the active sodium hydroxide and go through the saponification process (which can reach very high temperatures). 

The hot process method results in bars that may be bumpy in appearance, have rough edges and have air bubbles or a marbled appearance. Many people love the simple and rugged look of our bars, but it is quite different to what some people are use to when purchasing soap. We strongly believe that the benefits of our soap making method outweigh any aesthetic concerns.


Do I need to do anything special to look after my soap? 

The only thing you need to do to care for your soap is allow it to dry out between uses. We strongly recommend purchasing a soap drainer and locate it outside of your shower. This will allow your soaps to properly dry out between uses and result in a longer lasting bar of soap.


How long do your soaps last for? 

That is a tough question to answer as it largely depends on how often you use your soap, how many people are using it, how much soap you use at each use and whether you store your soap correctly between uses. We have found that our bars last any where from a couple of weeks to just over a month depending on the factors above.


Do your soaps have a best before date?

We recommend using your soap within four months of purchase to ensure maximum benefit. Our bars are scented with essential oils, which can be prone to scent fading over time. 


I have sensitive skin. Can I use your soap?

All of our soaps are made from natural plant oils and botanical extracts/oils, so our soaps are much gentler on the skin then many mass produced bars. 

However, because everyone's skin is different, we would also suggested doing a patch test to make sure our soap is right for you. A patch test involves lathering soap onto a small area of skin, washing it off and waiting 24 hours to check no reaction has occurred.


Are your soaps suitable for the face? 

At this stage are soaps are formulated for use as body soaps rather than specific facial ones. If you wish to try any of our soaps on your face, we would recommend doing a small test patch. 


Are you soaps safe for pregnant women. 

Many of our soaps contain essentials oils, some of which are considered unsuitable for pregnant women such as basil, nutmeg, jasmine, clary sage, lemongrass and cedarwood. Being a mum myself, I can remember how worrying it was to try and work out what is safe while pregnant. So I would recommend trying one of our scent free bars. Currently we offer a bubbly Coconut Milk, Shea Butter and Macadamia bar that is scent free.